Bang & Olufsen - Legal Section
Limited Warranty
With a valid limited warranty you can get your Bang & Olufsen product repaired or replaced.
At Bang & Olufsen we stand firmly behind the reliability and longevity of our products. To demonstrate our commitment and for your peace of mind, we are thrilled to offer an extensive limited warranty coverage.
Limited warranty of 3 years
The majority of Bang & Olufsen products come with a 3-year limited warranty*, aiming at giving you comfort when purchasing our products. Certain exceptions apply, please see the limited warranty on your specific product, including the terms & conditions, in the drop-down menu below.
Product specific limited warranties
Beo Grace
Your limited warranty is 3 years
Beoplay Eleven
If you bought your BEOPLAY ELEVEN outside the European Union, Iceland, Japan, Liechtenstein, Norway, or Switzerland:
Your standard limited warranty is 1 year
You may extend your limited warranty to 3 years by registering your product in the Bang & Olufsen App – download for Android or iOS.
If you bought your BEOPLAY ELEVEN in the European Union, Iceland, Japan, Liechtenstein, Norway, or Switzerland:
Your standard limited warranty is 2 years
You may extend your limited warranty to 3 years by registering your product in the Bang & Olufsen App – download for Android or iOS
Beoplay EX
If you bought your BEOPLAY EX outside the European Union, Iceland, Japan, Liechtenstein, Norway, or Switzerland:
Your standard limited warranty is 1 year
You may extend your limited warranty to 3 years by registering your product in the Bang & Olufsen App – download for Android or iOS.
If you bought your BEOPLAY EX in the European Union, Iceland, Japan, Liechtenstein, Norway, or Switzerland:
Your standard limited warranty is 2 years
You may extend your limited warranty to 3 years by registering your product in the Bang & Olufsen App – download for Android or iOS
Beoplay E8
Your limited warranty is 2 years
Beoplay EQ
Your limited warranty is 2 years
Beoplay Portal
Your limited warranty is 3 years
Beoplay HX
Your limited warranty is 3 years
Beoplay H95
Your limited warranty is 3 years
Beosound Explore
Your limited warranty is 2 years
Beosound A1
If you have a BEOPLAY A1 1ST GEN:
Your limited warranty is 2 years
If you have a BEOSOUND A1 2ND GEN:
Your limited warranty is 2 years
If you have a BEOSOUND A1 3RD GEN:
Your limited warranty is 2 years
Beocare allows you to extend your limited warranty to 5 years by registering your product in the Bang & Olufsen App – download for Android or iOS.
Beosound 2
Your limited warranty is 3 years
Beosound A5
Your limited warranty is 3 years
Beosound A9
Your limited warranty is 3 years
Beolit 17
Your limited warranty is 2 years
Beolit 20
Your limited warranty is 3 years
Beosound Emerge
Your limited warranty is 3 years
Beosound Balance
Your limited warranty is 3 years
Beosound Level
Your limited warranty is 3 years
Beosound Stage
Your limited warranty is 3 years
Beosound Theatre
Your limited warranty is 3 years
Beosound Shape
Your limited warranty is 3 years
Beosound Edge
Your limited warranty is 3 years
Beolab 8
Your limited warranty is 3 years
Beolab 18
Your limited warranty is 3 years
Beolab 19
Your limited warranty is 3 years
Beolab 28
Your limited warranty is 3 years
Beolab 50
Your limited warranty is 3 years
Beolab 90
Your limited warranty is 3 years
Beovision Eclipse
Your limited warranty on the sound system, stand, and brackets is 3 years
Any warranty claim related to your LG screen shall be handled under the LG warranty – please visit LG's website
Beovision Contour
Your limited warranty on the sound system, stand, and brackets is 3 years
Any warranty claim related to your LG screen shall be handled under the LG warranty – please visit LG's website
Beovision Theatre
Your limited warranty on the sound system, stand, and brackets is 3 years
Any warranty claim related to your LG screen shall be handled under the LG warranty – please visit LG’s website
Beovision Harmony
If you bought your BEOVISION HARMONY outside the European Union (except Bulgaria, Croatia, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, and Slovenia), Iceland, Liechtenstein, Norway, or the United Kingdom:
Your limited warranty is 3 years
Any warranty claim related to your LG screen shall be handled under the LG warranty - please visit LG’s website
If you bought your BEOVISION HARMONY in the European Union (except Bulgaria, Croatia, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, and Slovenia), Iceland, Liechtenstein, Norway, or the United Kingdom:
Your limited warranty is 5 years
Beoremote One
Your limited warranty is 3 years
Beoconnect Core
Your limited warranty is 3 years
Beosound Core
Your limited warranty is 3 years
Beoremote Halo
Your limited warranty is 3 years
Beoliving Intelligence
Beoliving Intelligence is the result of a partnership combining Bang & Olufsen’s superior sound with Khimo’s expertise within smarthome intelligence
Your Beoliving Intelligence is covered by Khimo’s warranty – please visit Khimo’s website
Beosound Bollard
Beosound Bollard is a collaboration combining Bang & Olufsen’s superior sound with Origin Acoustics’ expertise within outdoor speakers
Your Beosound Bollard is covered by Origin Acoustic’s warranty – please visit Origin Acoustic’s website
Celestial
Celestial is the result of a partnership combining Bang & Olufsen’s superior sound with Origin Acoustics’ expertise within in-wall/in-ceiling speakers
Your Celestial is covered by Origin Acoustic’s warranty – please visit Origin Acoustic’s website
Palatial
Palatial is the result of a partnership combining Bang & Olufsen’s superior sound with Origin Acoustics’ expertise within in-wall/in-ceiling speakers
Your Pelatial is covered by Origin Acoustic’s warranty – please visit Origin Acoustic’s website
If you have any questions regarding the limited warranty coverage on a Bang & Olufsen product, please contact our Customer Support.
* Products purchased from Bang & Olufsen a/s (business registration no. 41257911), our subsidiaries (as defined in the Group Annual Report), or our authorised partners are covered by Bang & Olufsen’s limited warranty.
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